All orders under $165 (inc. GST) will incur a $11.00 charge for freight and handling.

All orders above $165 (inc. GST) will be shipped free of charge within Australia.

International Express Shipping is available in three sizes (1, 3 & 5kg). For all enquires regarding International Shipping please email with the requested delivery address.

Medlab uses StarTrack for all product shipping.

Back Orders

Most orders ship within 24 hours. If an item on your order is on back order and the estimated date of receipt is more than 5 days, we will notify you by email. We will ship what we have in stock and the back-ordered item(s) will be shipped as soon as it is back in stock.

Lost or Stolen

If you accept free shipping and your item is stolen, our obligation is to prove having shipped in good faith with our dated postal receipt to your postcode and you must assume the item has been stolen.

Attention international shoppers: You must be responsible for orders shipped to your country and be responsible for your country's laws regarding dietary supplements. We cannot be responsible for product detained or confiscated by customs.